Glen Burnie Auto Repair

Call Us(410) 760-8123
Mon - Fri: 8:00 AM - 5:00 PM
5

Super fast and friendly service. Received honest assessments about the state of my vehicle. Will never take my car anywhere other than Maryland Auto & Truck Repair!

5

As an owner of a limousine service, I depend on maintenance to keep our vehicles performing safely and properly. MD Auto and their team has always been excellent in meeting my needs. We have a diverse fleet of vehicles from Mercedes Sprinters, S550 sedans, Chrysler and Cadillac Limos, Chevy Suburbans and a Maybach. MD Auto has been able to provide for all of our needs and in a timely manner. After 10 years of service to our fleet, I can tell you with confidence they are a well run professional shop that can provide the maintenance for your vehicle.

5

I took my truck here after my disillusionment w/Firestone diesel techs, that failed to fix my truck issues. I've read some negative reviews on this place below. What I can say is I have first-hand knowledge of this firm "actively" taking action to correct perceived or real quality problems and (a typical car repair shop issue of) "over promising". For folks that want "same day dry cleaning", this is not the shop for you. These people actually still diagnose highly technical rolling computers w/diesel engines, and that takes both time and experience; both of which this shop manages well, if you don't want some dealership just going down a parts-swap list until they get to the actual problem on your vehicle. The short answer is, as a new customer, I could see they are fixing their business gaps in customer service, and working to improve communication coming in the door, as well as going out the door. And in the time I've worked w/them recently, they have taken a number of tangible actions to improve their customer service, quality of repairs, and "doing the right thing by the customer". So, I had a particularly challenging turbo issue w/my 2003 Ford F-250 6.0L diesel. MD Auto & Truck Repair went "above and beyond" to diagnose the problem and fix it completely. This was an issue that did NOT throw a diagnostic code, but resulted in poor running of the engine, backblow, and loss of power. I also had a brake line replaced, while the vehicle was in the shop. Overall, I am extremely satisfied with the repairs and the truck is running great again. The bill was both affordable and fair so overall, I can't say anything negative about these folks. They strive to be professionals in a world when accountability is usually a distant afterthought. I would absolutely use them again; especially for diesel repairs. I was expecting $3-4K in injector replacement. In the end, we didn't have to touch the injectors at all. That's a worth note, since turbo issues were causing (rotating) injector codes. A lessor shop would have changed out injectors, which would not have fixed the issue. I look forward to working w/them again.

1

Do not bring your vehicle here. They will do anything for you to bring it there in hopes to get your business instead they do not live up to their promise. I brought my truck there on a Thursday, told them I needed my power steering pump replaced by the end of the day Friday They said not a problem. Friday afternoon still wasn't even looked at. 4pm Friday they told me it was the power steering pump. I said the same thing I told you it was yesterday. I paid for you guys to tell me what I told you. Now they said they would refund me by check... 2 weeks later no check. They also are disorganized and have no idea who you are every time you call. You can get off the phone and call them 5 mins later and it's like they have no clue who you were. Horrible place.

3

I went to get a MD State inspection. I was told it would take 2 hrs and so i decided to wait. The staff was really lovely: they continuously check do I need to make sure that I was OK and offered me beverages. All questions that I had were answered to my satisfaction. The only issue that I have is the time it took to do my state inspection. My appointment was at 9 AM but I actually dropped my car off about 30 minutes earlier and instead of the two hours that they told me it took over 3. I had appointments after that one and it caused me to be late. Also the estimates for the work that needed to be done, in my opinion, was too high. That might not be their fault though ($1200 for a rear emergency brake and a cracked headlight)

5

Super fast, friendly and honest. They stayed late on a friday and holiday weekend to get the job done! Highly recommend.

4.5

I was referred to Maryland truck and auto for my routine maintenance 6 months ago and I will never use another company for my vehicle maintenance needs again. I am extremely pleased with the work done on my Hyundai, and the excellent customer service from the office staff. They are always friendly, very easy to work with and accommodating. They are flexible with your schedule and will work with you to get your vehicle in when it's convenient for you. I am going out of town next week and wanted to get my vehicle checked and the oil changed before I left. They were able to get me in on such short notice, now I can go on my trip with peace of mind that my car is good to go. I would recommend them to anyone .

5

Top-notch service. Helped make a difficult repair easy to understand.

5

Nice people good service

5

The service was great! The staff was very knowledgeable, the service was affordable, and our RV now runs like new!

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