Glen Burnie Auto Repair

This place is terrible. I took my truck for inspection, and everything was going to plan until the day came for me to pick it up. I already thought I was being overcharged but I said no problem I’ll pay it. I asked the front desk to please leave my keys in glove compartment because I did not have extra keys to the truck. I got there and THE TRUCK WAS LOCKED!! I just got the truck and it’s on my to do list to get a spare, for the time being I don’t have any. It took 45 minutes to get to the place. It was 8 at night, so what was I supposed to do? I tried to unlock it myself but I did not have the proper tools, so I had to call a locksmith. I was out there maybe an hour and a half trying to get this issue resolved. The locksmith finally charged me $250. I called the shop the next day and they said all they could do for me was do some work in exchange. I don’t need work!!! I need my money. This isn’t even my fault. I clearly asked the front desk, please leave my keys in the truck, I DO NOT HAVE EXTRA KEYS!!! AS IN DO NOT LOCK THE TRUCK, I DONT HAVE A WAY TO GET IN! Mind you I spent nearly 3000 dollars at this place.

I had a excellent experience Ms.Jessica and her co worker took very good care of me my MSI went very well and the technician did a fantastic job as well thanks guys......

Great experience here in the midst of car trouble. This was one of the places that honored my extended warranty. After running the diagnostic test, they noted that the problem was covered by the power train warranty rather than the extended warranty and advised me to take it to the Ford dealer. This honesty and the personal attention that Juanita and Jessica gave to me, even though the repairs were not done there, makes me feel very comfortable in using their services whenever they arise in the future. Customer service is so important, and this company did not disappoint! Many thanks!

not competitive on prices i just inspect my truck for $175.00 they charge $360.00 way too to much it was not a repair just regular Maryland State Inspection

Fantastic customer service.

The people are great. Juanita in the front office is friendly and helpful. The mechanic that worked on my truck did an awesome job. Replaced heater core, radiator and flushed the engine. I have heat again!

Juanita was great. She made sure my oil change was done first thing in the AM. Even got a discount for being a Hopkins employee. Great work and thanks to the owner, mechanics and everyone at this business.

Maryland auto was the most fastest car place l sent my car to and got rite too the problem which was noise coming from my wheel like wheel burring ... l dropped it off 9am they called me about 2pm set me up with a rental l was able to make it to work n by time l got off the next day my car was done n sound betta then ever thanks