Glen Burnie Auto Repair

Call Us(410) 760-8123
Mon - Fri: 8:00 AM - 5:00 PM
4

Overall it was a good experience, however your technician thought we had a seized caliper. We took the RV to an authorized ram dealer and they determined there was no seized caliper and in fact there was a rock stuck in the rotor. They said that if your technician had looked more deeply they would have found the rock and that once the rock was removed there was no longer a problem with it spinning. Everything spun perfectly when the rock was removed. No big deal though it could’ve saved us a lot of driving because I ended up going to a dodge ram dealer first in Dundalk Maryland and then in Clarksville Maryland And finally I ended up going to Criswell Dodge Ram in Gaithersburg Maryland. The right rear tire had no caliper seizure and only needed a rock to be removed. And then everything worked perfectly. Sorry you guys weren’t able to diagnose this I guess better luck next time. In the end I am glad that they noticed there was a problem so that we were able to get that rock removed. I just wished Maryland auto and truck had found and removed it oh well thanks again.

Chris, I'm glad you ended up with a good result. Our team provided you information about the braking problem as a courtesy (informal - without a fee) and thought you best served by a dealer since the vehicle had warranty coverage. Had we asked for and charged you a fee we would have been more diligent in our diagnosis of the problem. Our communication was intended to make you aware of a potential problem without charging a fee. In retrospect, perhaps you would have been better served by us addressing by formal diagnosis and documentation of findings. We will learn from your feedback and adjust accordingly. Once again, all the best to you.

- Maryland Auto and Truck Repair
5

I needed to get my 2005 Ford Excursion inspected and Jess and the Maryland auto and truck repair team did a great job! Great customer service and turned my vehicle around quickly. I highly recommend Maryland Auto and truck repair for any of your vehicle needs, they just got a customer for life with me!

Thank you, Eric. We appreciate you trusting us with your 2005 Ford Excursion. We are thankful to have you as a customer! See you next time.

- Maryland Auto and Truck Repair
5

This shop goes above and beyond. I am new to the area and therefore new to the shop, but O am treated as if I’ve been coming here all my life. Great people and great service. Very happy!

5

Excellent customer service, super fast , had our RV inspection done in under 20 mins! Thanks so much!

Thank you for choosing us for your RV inspection! We appreciate your business.

- Maryland Auto and Truck Repair
4

Fast and efficient, inspected and tagged our camper within a few hours, with no trip to the MVA!

Thank you, Daniel. We were glad to help with your camper needs! See you next time.

- Maryland Auto and Truck Repair
5

Advised that parts required were not available. Therefore I have to contact my dealership for the repair

We appreciate your feedback, Karen.

- Maryland Auto and Truck Repair
3

Service and work was great, down fall was the web quote was $199 ,check out was $340 Need to update quote pricing

We value your feedback, John. Please reach out to us so that we can answer your questions and make things right. We apologize!

- Maryland Auto and Truck Repair
5

I just found me a new car doctor at Maryland Auto &Truck Repair.. from the very first call to make a appointment to pick of day of my car the customer with the stuff and definitely Jessica was very professional , friendly and comfortable to talk to them with all problems.. i love how they took their time to address all my car needs and double check for any missed spots❤️❤️❤️.. They definitely gain me and my car to get future car needs to be done.. Thank you guys for the hard work and support y’all provide see y’all soon

Thank you for the kind words, Tyra. We were happy to help with your vehicle needs, and we can't wait to see you again next time!

- Maryland Auto and Truck Repair
5

Glad I did not have to far to go and decided to get brakes done here. I expected the long wait for my brakes, online pricing helped with the budget it was as I expected. From observing others and myself good experienced in customer service. thank you

5

Thank you, Charles. We appreciate you taking the time to leave us a 5-star, rating! Give us a call with any of your auto needs this summer.

- Maryland Auto and Truck Repair
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