Glen Burnie Auto Repair

Call Us(410) 760-8123
Mon - Fri: 8:00 AM - 5:00 PM
1

This place is terrible. I took my truck for inspection, and everything was going to plan until the day came for me to pick it up. I already thought I was being overcharged but I said no problem I’ll pay it. I asked the front desk to please leave my keys in glove compartment because I did not have extra keys to the truck. I got there and THE TRUCK WAS LOCKED!! I just got the truck and it’s on my to do list to get a spare, for the time being I don’t have any. It took 45 minutes to get to the place. It was 8 at night, so what was I supposed to do? I tried to unlock it myself but I did not have the proper tools, so I had to call a locksmith. I was out there maybe an hour and a half trying to get this issue resolved. The locksmith finally charged me $250. I called the shop the next day and they said all they could do for me was do some work in exchange. I don’t need work!!! I need my money. This isn’t even my fault. I clearly asked the front desk, please leave my keys in the truck, I DO NOT HAVE EXTRA KEYS!!! AS IN DO NOT LOCK THE TRUCK, I DONT HAVE A WAY TO GET IN! Mind you I spent nearly 3000 dollars at this place.

5

Thank you for the feedback, Ricky! Please don't hesitate to give your friends at Maryland Auto & Truck Repair a call the next time you find your vehicle in need of service.

- Maryland Auto and Truck Repair
5

I had a excellent experience Ms.Jessica and her co worker took very good care of me my MSI went very well and the technician did a fantastic job as well thanks guys......

Thank you for the feedback, Kym! We're happy that you chose Maryland Auto & Truck Repair for your vehicle's Maryland State Inspection so we could impress you with our customer service and timeliness. Please don't hesitate to give us a call the next time your vehicle is in need of service!

- Maryland Auto and Truck Repair
5

Great experience here in the midst of car trouble. This was one of the places that honored my extended warranty. After running the diagnostic test, they noted that the problem was covered by the power train warranty rather than the extended warranty and advised me to take it to the Ford dealer. This honesty and the personal attention that Juanita and Jessica gave to me, even though the repairs were not done there, makes me feel very comfortable in using their services whenever they arise in the future. Customer service is so important, and this company did not disappoint! Many thanks!

1

not competitive on prices i just inspect my truck for $175.00 they charge $360.00 way too to much it was not a repair just regular Maryland State Inspection

Oscar, thank you for your feedback. While we understand that it can be frustrating to deal with auto repairs and their cost, we feel the need to offer a brief explanation. Our prices reflect the quality of the products and services we use to ensure all of our customers travel safely. Again, while we understand your frustration, we hope you know that we take pride in offering reasonable prices to every client who gives us a call or walks through our door. Please don’t hesitate to give us a call with further questions.

- Maryland Auto and Truck Repair
5

Fantastic customer service.

5

The people are great. Juanita in the front office is friendly and helpful. The mechanic that worked on my truck did an awesome job. Replaced heater core, radiator and flushed the engine. I have heat again!

Thank you for the feedback, Steve! We appreciate your business and will look forward to seeing you and your vehicle at Maryland Auto & Truck Repair when it's time for your next tire service or wheel alignment.

- Maryland Auto and Truck Repair
5

Juanita was great. She made sure my oil change was done first thing in the AM. Even got a discount for being a Hopkins employee. Great work and thanks to the owner, mechanics and everyone at this business.

Kenneth, thank you for choosing us for you oil change needs! It was no problem getting you in and out in a timely manner. We look forward to helping you again when you need additional services!

- Maryland Auto and Truck Repair
4

Thank you for the review, Charles! If there is anything we can do to make your next visit to Maryland Auto & Truck Repair worthy of five stars, please don't hesitate to let us know.

- Maryland Auto and Truck Repair
5

Maryland auto was the most fastest car place l sent my car to and got rite too the problem which was noise coming from my wheel like wheel burring ... l dropped it off 9am they called me about 2pm set me up with a rental l was able to make it to work n by time l got off the next day my car was done n sound betta then ever thanks

Thank you for the feedback, Booze Family! We're happy that we were able to make your vehicle's service needs as easy to take care of as possible. Please don't hesitate to give your friends at Maryland Auto & Truck Repair a call when your vehicle is in need of tire or wheel repair in the future!

- Maryland Auto and Truck Repair
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