I had my vehicle towed there by my auto insurance after breaking down on 695. As the closest available USAA certified repair shop, I was at least hoping for reasonable service. What I got was a complete waste of time, and a verifiable scam. As the tow ended up dropping the car off late, I made sure to call the shop soon after they opened to verify they recieved the vehicle and would have the necessary information to effectivly fix my car. They took a half hour to find my car between two small industrial lots sitting almost next to each other. I was then told they would they would look at it and call me back with the results. After 8 hours, I decided to call in and check on the situation and was promptly told, though my car had been assigned a technician, there was no paperwork and the techs had all left for the day. I was assured they would call me back first thing the next morning. As I was working the next day, I wasn't able to follow the situation as closely, and was unable to answer the phone when they called at 1 pm. Thankfully, my wife was able to get 8n touch with them and they provided her the summary and estimate. To replace a raidatior, the upper and lower hoses, the thermostat, and fill it with coolant they wanted to charge me $1,280. Roughly $300 for parts, and $1K for labour. They assured my wife it was high, but the parts were the cheapest they could find, and that the work would be a 7 to 8 hour job, which is why they were charging so much. Upon hearing this, I left work early and spent the evening getting a tow. My mechanic charged me just over $600 and was stunned when I showed him the quote. The car was fixed in 3 hours, so much for a full day... Take my advice, save yourself a headach and the price of the diagnostic, and go anywhere else.