Glen Burnie Auto Repair

professional

About 2 months ago I had my f-350 towed their.I thought they were a bit pricey.After I left a review and ask the owner to call me.He called me the next day and made the price a resonable for me.I really appreciate the quick response so much I told my son to get his 2008 Nissan Altima coupe towed to the shop.And juanita she is the best she call me keeping informed about my son's car and she is so understanding I feel like I know her.Thanks juanita.This is the car repair center I will be doing my car and truck services.

I was expecting more from a place that has a 4.4 star rating. Terrible experience with this place. I had a set appointment at 10am to get my car inspected. I brought my car to their shop at 9:30am because I had some other things I had to take care of. I was told that it would be done and they would call me. I waited until 2pm and decided to call them because they already took up 4 hours of my day. They scrambled on the phone and I was put on hold. I then was told that they would investigate this situation and call me back. I half believe that they forgot about my car. I never got a call back. At 4pm I received an email that stated that my car failed inspection. I have an old car so I wasn't too surprised but it would've been nice to be told over the phone that my car was done. I was on my way back to pick up my car when they FINALLY called me with some details. When I confronted them on the matter, they gave me the excuse that they only have one inspector. That's not my problem. I had a set appointment and they took 6 hours. Not looking forward to going back.

They are really friendly and helpful

Best repair shop in glenburine very honest saved me a ton of money. One repair shop said I needed a motor rebuild when all I needed was a valve spring that had broken on cylender 7 . Will now be doing business with this shop from now on. Tired of being ripped off by other local shops. I'm done ..... This is now my goto shop.

Talk to Juanita - She's the best!

Great service center ran by a great staff of folks.

I really appreciated the customer service and honesty of the shop. They kept me updated on the status of my vehicle throughout, and were patient when answering my questions. I will be returning to this shop in the future.

Awesome fixing my Jeep with promised time and the prices are great! Thanks 😊

They did the best job of stepping in when the dealership failed me. They replaced my entire engine. Juanita was awesome and the sweetest person imaginable. The price was fair, work was excellent and the customer service was “Chik Fil A” level. Highly recommend.