What an amazing organization Maryland Auto & Truck Repair is!!! I had an exceptional experience with dealing with Juanita and Vic. These guys were amazing with provide superior customer service, daily status updates and quick turnaround of my vehicle. Juanita was a God-send as she was the first person I spoke with and my formal introduction to Maryland Auto. She was very professional, responsive and provided a gambit of information that help me make informed decisions about getting my vehicle fixed and back on the road. I would be remiss if I didn’t mention the quality automotive work that Maryland Auto did for my VW Passat. Prior to bringing my vehicle to Maryland Auto, I had gone to a few other Repair shops and was given a half-arse assessment of what was going on with my vehicle. I quickly recognized a 180 degree difference from the initial introductory call to the point of sale and delivery of my fixed vehicle. One statement Juanita reiterated throughout my short time of working with her was her and the company’s commitment to the customer. I am here to say, from the end users standpoint, this focus resonates loud and clear and was felt through my entire involvement with Maryland Auto. So much so that I have already sent my other vehicle in for service. Again, thank you Juanita and Vic for your attention to detail, professionalism, knowledge about the available finance programs, parts and services you provided me. I’m so thankful our paths crossed. I am happy to note that I have have a reliable and trusted auto mechanic. For as long as I have a vehicle, Maryland Auto will be my primary and only automotive repair shop from this day forward. Regards, J Bell, MS Cybersecurity | MBA | ITIL Happy Customer (Silver Spring, MD)
Thank you, Jason! We appreciate your positive feedback! We are glad to hear that we provided you with superior customer service, daily updates, and a quick turnaround on your vehicle! And yes, our customers mean the world to us, and we will do whatever we can to make sure they get the best service possible and have a great experience during their visit! We truly appreciate your business, and it means a lot to us that you already sent over your other vehicle to be serviced! We enjoyed your visit, and we can't wait to see you next time! Thanks again, Jason!
- Maryland Auto and Truck Repair